Client FAQ

Vardise Partnership FAQ

Our team will work side by side with you to create memorable official gears to help you stay connected with your fans.

Once we are being a partner we will create DESIGN of your gears and we will SET UP YOUR STORE! After it's approved, we will do all the services below for you for FREE!
✅ Design
✅ Production & Fulfillment
✅ Worldwide shipping
✅ Setting up the store
✅ Customer Service
✅ Reporting dashboard
✅ Royalties

The best part goes to the royalties of each item sold that you will receive each month, so you just need to focus on promoting your store! 🙂

Why do I need to create my own merchandise store?

Official merchandise can be a powerful tool for you to:
1. Increase your brand presence. Connect with your audience through your official gears and memorable memento!
2. Inspired other and spread the message that you believed in. You can be creative by creating a humorous gear. The possibility are endless!
3. Contribute to a charity or support a cause that you care about.
4. Get extra additional income by selling merchandise! We'll take care of all the heavy duties and you'll receive the royalties from each item sold, really there's no limit to what you can achieve.
5. Fulfill fans/community demand. We understand some fans are craving for merch that they can treasure. We will help to make it happen!

What kind of merchandise do you offer?

We always try to offer something unique and great quality product. We'll design the merchandise that suit you and your fans. That way your fan will look cool and proud to wear your gears! We have 30+ varieties of products that you can choose beyond apparel such as handbag, shoes, blanket, shower curtain, and even backpack! See our collection and explore all merch that you want to have for your store 🙂

Do I need to pay for anything?

No, you won't need to pay for anything. It's a no string attach commitment and we'll do all the upfront investment for you and there won't be additional cost needed from you side. Our team will also boost your store via digital marketing ads. That's why we are also very selective to choose the partners that we sent the offer to.

How if I already have a store? Should I close my current store and just work with you?

Don't worry if you already have your own official merchandise store, we can connect it to your current website or blog. You can enlarge your current collections with our extensive merchandise options. If you want to have both stores be it in our platform and yours to run in parallel, we can arrange that as well.

What makes Vardise different from any other merchandise provider?

We'll create the design and do end-to-end services for you for free. All of the design on our store is officially licensed. If you need bespoke or premium products like plushies or product with your own special tag/brand we can arrange that as well for you.

I checked on your website, are you only working with pet influencers?

Good question. We started work with pet influencers but now we are expanding our reach to work with more influencers in other verticals be it gaming, music, sport, fashion, and more. Our artists have the skill to create designs according to client request in different industries.

How will I get paid?

We'll give you royalty from net revenue monthly via PayPal or wire transfer. Your royalty will increase along with your social and engagement development. The higher combined followers that you have, you can unlock the new tier of higher royalties.

What kind of design that you'll create?

We can create designs in realistic, semi-realistic or cartoony styles. We'll send you a design form once the royalty agreement signed to you. You can write down the details on the kind of design that you like. Our creative team will work as best as they can to follow your direction.
You can see our design and portfolio from our collections: https://vardise.com/collections

How if I don't like the design that you created?

Don't worry you still have twice chances to ask about revising or recreating the design. You also have the choice to use your own design for the store.

How if I still don't like the design after you have revised or re-created twice for me?

There will be a cool-off period where we can create a totally brand new design in the following month. We won't launch or publish the merchandise design without your prior approval. We'll work side by side with you to ensure you have the best service experience with us.

How many designs can you create?

Usually, we started off with one design and then releasing a new one in the following month. After a couple of months, if you want to release a new design to freshen up the store and take off the old ones, we can arrange that as well.

Would you be able to create design outside animal niche?

Yes we can create Artwork according to your request. Our creative team will work side by side with you

What if i have my own design?

If you want to put your own design on your merchandise store, we can arrange that. Just send us your own design and we'll be more than happy to put it on your store.

What dpi, color settings (RGB or CMYK) and resolution (pixels/cm) that my design to be in ?

Essentially we can print any colors to the merchandise that we offer. No need to worry about the color quality there. However, the pixels is around 3000-5000 px for small products like apparel (t-shirt, etc) or phone case and 5000px+ for a blanket or large printing area merchandise.

Will I get the royalties even if I only sell one merchandise?

Correct the royalties are for you from each item sold with no minimum order.

Could you give me a more in-depth explanation of how the royalties for each product were calculated?

The royalties calculation is based on "net revenue" of the products meaning you'll get royalties after we deduct the pricing to production cost (product and worldwide shipping cost). Remember even if you only sell one, you'll get the full amount royalties. No minimum orders on the custom merchandise that we produced for each order with unlimited colors.

We'll also help to boost your store with additional digital marketing and discounts on us 🙂 You can also request to move to the next tier once you increase the number of followers and reach certain amount in sales 🙂 So we increase the royalties for you along with your social and sales development and support you along the way. Really there's no limit to the amount of royalties you can receive as long as you continue to sell or doing business, the amount can only get higher in the future.

Is there a contract or certain time frame or conditions required?

There's no binding timeframe, you can cancel anytime. Hence we do have terms of service which you can review and checklist on the registration process :)

Will I be able to create just a short time campaign and sell merchandise in bulk?

Yes, we can arrange a limited edition product or limited time campaign for you. We would also be able to arrange better royalties for you for the bulk orders.

Can I have all the 30+ merhandises to be publish in the first launch or store opening?

Yes if it's something that you're interested in instead of creating a limited edition product, we can arrange this as well.

How do I ensure quality of the product?

Don't worry, we have a solid refund or replacement policy should defective product was shipped to your customer. Something like this rarely happen but when it does we'll get it sorted out without additional cost from the customer side. You can see more details about our return and replacement policy on the footer of our website page or this page: bit.ly/vadisefaq

Does the merch store offer different currencies or USD only?

Customers can change the currencies to see the product pricing on the site.

Do you pay creators their royalties in USD only?

For creators, we can pay them with native currencies when transferring the royalties to them. You can inform us later your bank account transfer info or PayPal info when we send you the form to fill in.

Can I have a try out period before I decided to create my own merchandise store with Vardise?

Yes you can try us out for 6 months before deciding to continue to work with us and you can cancel anytime :) Our team will work side by side with you to ensure your store is successful.

About the featured bio, can I write a quick introduction about myself in first person instead of written in third person about the creator?

Yes, please feel free to write down the bio from your perspective instead of a third party point of view 🙂 Things that you thought will connect better with your audience will work well.

Can you make plush?

Yes, we would be able to create plush for a limited time campaign. As for plush, there would need a minimum order to be produced. The rest of the merchandise options has no minimum orders.

What is entailed with a minimum plush order?

The minimum plush order will be 150 plushes

Could I buy from you wholesale?

1. Yes that would work too. If you're willing for us to ship the plush from the manufacturer directly to you, we can arrange that as well.

Would you be interested in sponsoring a periodical giveaway?

1. Yes, giveaway and discounts are something that we gave to our partners periodically :)

What type of marketing do you run to help promote our partnership?

What we usually do is creating a video story of our partner and then add it for digital marketing ads (facebook, instagram or google ads) at our cost. We'll send the link to our partner to see the ads once its up and running. Some of them will help to boost it by commenting or sharing it.

Have more questions or concerns? Shoot us an email to admin@vardise.com
Our team will get back to you shortly.

See what they say about us! :)

So what are you waiting for? Let's make your official merchandise line successful 🙂
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